THE DREADED PRODUCT RECALL - How to avoid it in your food business

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Product recalls are a stressful and costly process for a business, and they happen more frequently than you would believe.

There is the obvious cost of collecting up distributed product and fixing or disposing of it, but also the cost of the extra verification, audit and testing requirements MPI will place on you as a result. Not to mention the potential bad publicity for your business.

The good news is that the vast majority of recalls published every year by MPI are the result of easily fixable mistakes. Below are our top 4 ways to avoid a product recall in your business.

1. Labelling:

The single biggest cause of product recalls in New Zealand is incorrect information on food labels. Particularly allergen warnings.

The simple rule of thumb on all food product packaging is, if it has any of the allergens listed below in it it needs to specifically state so. Even if it is obvious. Even if it is listed in the ingredients. Even if it is in the name of the product. Even peanut butter must warn that peanuts are present. The 8 allergens that MUST include their own separate warning are:

  1. Milk
  2. Egg
  3. Peanuts
  4. Tree nuts
  5. Soy
  6. Wheat
  7. Fish
  8. Shellfish

Keep an ongoing record of all of your products and the allergens they contain. This can act as a reference point for staff but is also something your verifier will want to review when they visit. If you don’t already have this in place click on the image below (or here) to download our Allergens Register to use.

keeping track of food allergens

2. Managing allergens onsite:

We have seen a number of products being recalled because the management of allergens while making products was not up to scratch. What I mean by that is, if there is ANY chance of an allergen being present, even in tiny amounts, there must be a warning on the packaging.

The easiest way to manage this is process, make, package and store products containing an allergen;

  1. Separately from everything else
  2. Using separate equipment and utensils.
If you cannot achieve this then put a warning (may contain traces of….) on all of your products.
 
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3. Testing:
 
Your verifier will check that you are up to date with your testing regimes. If you are not up to date with it you risk needing to recall the product until testing is completed. We have seen this become a particular problem for dried meat products such as beef jerky and water activity tests.
 
Keep up to date with all of your testing requirements including;
  • Environmental Hygiene
  • Shelf-Life Testing of any new products.
  • Ongoing product testing.

Your required testing procedures should be outlined in your Food Control Plan.

4. Stay Ahead, Stay Informed:

Sometimes a recall is unavoidable, particularly if it is an ingredient you use in your products that is being recalled by its manufacturer. What makes the biggest difference to how much this impacts on your business is TIME. The quicker you know about a suppliers recalled product, the quicker you can react and minimise the cost to you and your business.

Keep up to date on any supplier recalls by signing up to MPI notifications. Click below to complete registration.

Register for Recall Notifications

If there is anything you would like to discuss about growing your business, or if you are looking to start a new business please feel free to contact me directly at anna@foodcontrolplans.co.nz or click below to book a quick chat with me either by phone or via zoom.

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Tags: food compliance nz start a food business food safety staff training food safety audit food act 2014 food control plan food manufacturing nutritional labeling food labeling food labeling nz food manufacturing nz nutritional labeling nz food safety training